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UI/UX Design
B2B Client Portal UX
Information architecture and UI for a client self-serve portal.
Sep 2026/Harbor Ops
UI/UX Designuxiab2bportal2 views
Overview
What we shipped
Mapped complex account, billing, and project workflows into a clear portal IA with role-aware navigation and empty states.
Outcomes
- Fewer "where do I find…" support chats
- Clearer escalation paths for open issues
- Design specs engineering could implement without guesswork
Client
Harbor Ops
Operations Software
Gallery
Tech stack
FigmaUser InterviewsPrototyping
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